Support FAQ
Answers before you buy
Quick, practical guidance on delivery, compatibility, warranty, returns, stock, and technical help.
How fast is delivery after I place my order?
Most in-stock products ship within 24 hours. Standard delivery usually arrives in 2–5 business days, and expedited options appear at checkout by your location.
Will your devices work with my phone or laptop?
Each product page lists supported platforms and versions. Our headphones, watches, and smart devices are optimized for current iOS, Android, Windows, and macOS ecosystems.
What warranty is included with Nova Circuit products?
All new devices include a 12-month limited warranty against manufacturing defects. Extended protection plans are available on selected products during checkout.
How can I see if an item is in stock?
Stock status updates live on every product page. If an item is unavailable, use the notify option to get an email as soon as the next batch is released.
What is your return window if something is not right?
You can request a return within 30 days of delivery for eligible products in original condition. Start it from your order page, then follow the provided shipping instructions.
How do I get technical assistance after purchase?
Our support team is available through the Support page and contact form. Include your order number and device model to receive faster troubleshooting and setup guidance.
Need product or order support?
Tell us what you need and our team will guide you quickly with practical, product-specific help.